Privacy Policy

1. Introduction

Welcome to WorkflowConnect (“we”, “our”, “us”). We are committed to protecting your privacy and handling your personal data responsibly and transparently.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

By using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a quote, book a consultation, or use our services, we may collect:

Full name
Business name
Email address
Phone number
Website URL
Billing information
Any information submitted through forms or messages

Technical Information

When visiting our website, we may automatically collect:

IP address
Browser type
Device type
Operating system
Pages visited
Time spent on pages
Referral source
Cookies and analytics data

3. How We Use Your Information

We use collected information to:

Respond to enquiries
Deliver our services
Improve website performance and user experience
Process payments and invoices
Send important service updates
Provide customer support
Analyse website traffic and marketing performance
Prevent fraud or misuse
Meet legal obligations

We do not sell your personal data to third parties.

4. Cookies & Analytics

WorkflowConnect may use cookies and third-party analytics tools such as Google Analytics to improve website functionality and understand visitor behaviour.

Cookies may be used to:

Remember preferences
Measure traffic and usage
Improve site performance
Support marketing campaigns

You can disable cookies through your browser settings.

5. Third-Party Services

We may use trusted third-party providers to help operate our business, including:

Website hosting providers
Payment processors
CRM systems
Email marketing platforms
Analytics tools
AI and automation platforms

These providers only receive information necessary to perform their services.

6. Data Storage & Security

We implement reasonable technical and organisational measures to protect your information from:

Unauthorised access
Loss or theft
Misuse
Disclosure
Alteration

However, no internet transmission or storage system can be guaranteed completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Meet legal or accounting obligations
Resolve disputes
Enforce agreements

8. Your Rights

Under UK GDPR and applicable data protection laws, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Withdraw consent
Request data portability
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us using the details below.

9. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Information

For any privacy-related questions or requests, contact:

WorkflowConnect
Email: hello@workflowconnect.uk
Website: https://workflowconnect.uk